Contact us
Support and privacy
Suggested subject: “EXITOWN — Support” or “EXITOWN — Privacy”.
For ages 13 and over. Support messages are retained for 12 months after the last exchange, subject to legal obligations.
Frequently asked questions
Is the game available?
Yes. EXITOWN V1 is available on Android and iOS. Find the official App Store and Google Play links on the home page.
What is the goal?
Enter from the south, find the northern exit and manage fuel, money and vehicle condition in a city generated for each run.
What is free?
Download and Small city with unlimited runs. The Full Pack unlocks Medium and Large.
Is there a subscription?
No. full_game and remove_ads are one-time, non-consumable purchases with no automatic renewal.
What does ad removal cover?
Forced ads. It does not unlock paid cities. The Full Pack already includes this removal. Rewarded offers remain optional for everyone.
What are the ad rewards?
25 €/$ of game currency at zero balance, or half a tank after running out of fuel when towing is unaffordable. Each offer once per run, retained through save/resume. The SDK must confirm the reward.
How do I restore a purchase?
Choose Restore purchases in an offer window using the original store account and a connection. The result distinguishes restored rights, no new purchase and an error. Purchases do not automatically transfer between stores.
How do I change privacy choices?
In Settings, open Ad privacy choices when required and available. The Privacy policy button always opens the policy. You can also email contact@com2dev.com.
How do I request a refund?
Use the original store’s procedure. For technical issues, contact us with the product and store details, without payment data.
Can I play in French and English?
Yes, select either language in Settings. Game saves and preferences are local to the device.
Report a problem
Email contact@com2dev.com with the following details, where possible:
- Your device model, iOS or Android version and game version.
- The game language, affected screen and steps to reproduce the issue.
- What you expected and what happened; an error message or useful screenshot, if you wish.
For a purchase, specify the store and product. Do not send passwords, card details or screenshots containing payment information. Do not send a full save file or logs unless support specifically asks.
Personal data
For a data request, email contact@com2dev.com with the subject “EXITOWN — Privacy”. Processing details and your rights appear in the privacy policy.